AppleCare+ is an insurance product that provides up to two years of expert technical support and hardware coverage for AirPods or Beats products, including unlimited incidents of accidental damage protection, each subject to an excess fee of £25. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. Coverage begins on your AppleCare+ purchase date. Coverage does not include theft or loss of your device.

 
Service and support, all in one stop

• 24/7 priority access to Apple experts by chat or phone
• Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair*
• Local Apple hardware service when traveling within Europe

Hardware coverage that even covers accidents

• Your AirPods or Beats product
• Battery*
• Included charging cable
• Unlimited incidents of accidental damage protection, each subject to a £25 excess fee

Answers to all your Apple software questions

• Using Siri
• Bluetooth connectivity

Legal

AppleCare+ is available for AirPods, AirPods Max, AirPods Pro, Beats Fit Pro, Beats Pill, Beats Solo3 Wireless, Beats Solo 4, Beats Studio Buds, Beats Studio Buds +, Beats Studio Pro, Beats Studio3 Wireless, Powerbeats, Powerbeats Pro and Powerbeats Pro 2.

Purchase of AppleCare+ is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete product details, please see the Insurance Product Information Document, Terms and Conditions and Apple’s Terms of Business at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/.

*Service coverage is available only for AirPods or Beats product and their original included accessories or for batteries that retain less than 80% of their original capacity. Accidental damage means physical damage from handling due to unexpected and unintentional events. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

AppleCare+ products are insurance policies issued by American International Group UK Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information, please see the terms and conditions.

In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited, which is authorised and regulated by the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s/. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.

This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at (www.fca.org.uk/register).