Other Service & Support
How to book:
In-store drop off:
Follow the link below to find out more about our in-store drop off service and get started by booking an appointment:
Mail-in repair:
Follow the link below to find out more about our mail-in off service and get started by requesting service:
In-store Service & Support
Book an appointmentFast, reliable Apple repairs
We know your Apple device is an important part of your life, and we're here to help get it back in top shape with professional in-store support.
With our convenient in-store repair option, you can visit one of our certified locations to have your device assessed and repaired by expert technicians. Just book your appointment online, and we'll handle the rest in-store.
Let us take care of your device so you can get back to what you love. We're excited to help!
Our Services
Screen Replacement
Cracked screens are a common issue. our technicians specialise in replacing screens for all Apple devices, ensuring your tech looks, and works as good as new.
Battery Replacement
Are you experiencing poor battery life? Our team can replace old, worn-out batteries with high-quality replacements to keep your device running smoother, for longer.
Logic Board Repair
The logic board is the heart of your device. Our Apple certified technicians can diagnose and repair any issues with the logic board. Restoring functionality, without replacing the entire machine.
Liquid Damage Repair
If your device has come into contact with liquid, our specialists may be able to perform liquid damage repairs to restore your device to working order. We use advanced techniques to clean and repair internal components.
Software Resets
Everyone gets caught up in software issues from time to time. If you need a reset, or help getting your device back to it's peak performance, our Apple certified technicians can help you out.
Other Repairs
We also offer a variety of additional repair services, whatever your machine needs, we'll have you covered. If you're not sure what you might need, please contact us for a consultation.
How it works
Book Your Appointment
Follow the link to apple.com's online appointment service. Provide details about the issue with your device, and book an appointment with your local Select store.
Visit a Store
Bring your device to your chosen repair location at your scheduled time. Our team will be ready to help when you arrive.
We Repair & Test
For IOS devices our skilled on-site technicians can diagnose the issue and perform the necessary repairs. For all Mac hardware service, or for anything unusual we may have to ship your device to our central service center to complete diagnosis. We thoroughly test the device to ensure it is functioning correctly before returning it to you.
Pick Up Your Device
Once your repair is complete and in-store, we’ll let you know that your device is ready for pickup.
Appointments & Payment
We want to make sending your device to us as simple and stress-free as possible. here's how our shipping and payment process works:
Appointment Scheduling
Use Apples online booking service to find the nearest store and book a time that works for you. Walk-in availability may vary, so we always recommend booking in advance.
Repair Fees
If your device isn’t covered under warranty, we’ll evaluate it and provide you with a quote before any work begins. You can approve the quote and proceed, or choose not to continue with the repair. If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
Payment Process
Once repairs are complete, payment can be made in-store using any of our accepted payment methods. All repairs must be paid for before the device is returned to you if not covered under warranty.
Need Help?
If you have any questions or need assistance during the process, please feel free to reach out to us. We're here to help!
1. Repair Turnaround: Repair times may vary depending on the issue and part availability. We strive to complete repairs within the estimated time frame, but are not liable for delays.
2. Data loss: While we take precautions to protect your data, there is a risk of data loss during repair. Users are encouraged to back up their device prior to sending them for repair. Information on how to back up your device can be found in our service pages.
3. Damage Waiver: If a device is sent to us with pre-existing damage, we are not liable for any additional damage that may occur during transit or the repair process.
4. Payment: All repairs completed ourside of warranty coverage must be paid for in full before devices are shipped back to customers. Payment must be made through the methods specified above.
5. Warranty: Once you device has been evaluated, we will decide the warranty coverage. Anything not covered under warranty will be quoted for and the repair will go on hold until the quote has been paid, or declined.
6. Shipping Fee: All shipments will be subject to a shipping fee of £40. This will be quoted to you during the repair process.
6. Shipping Fee: All shipments will be subject to a shipping fee of €40. This will be quoted to you during the repair process.
7. Diagnostics Fee: If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
8. Ownership of Dvice: If no payment is recieved for diagnostics and shipping fee withing 30 days, we have the right to take ownership of your device.
9. Modification of Terms: We reserve the right to modify these terms and conditions at any time, without prior notice. Changes will be made effective immediately upon posting on our website. Full terms and conditions can be found here.
Mail-in Service & Support
Request a repairFast, reliable Apple repairs
We know your Apple device is an important part of your life, and we're here to help get it back in top shape without the hassle of a store visit.
With our convenient mail-in repair option, you can simply send your device directly to our expert repair team. You'll enjoy fast, reliable service from the comfort of your home. Just fill out our online request form, and we'll guide you through teh rest.
Let us take care of your device so you can get back to what you love. We're excited to help!
Our Services
Screen Replacement
Cracked screens are a common issue. our technicians specialise in replacing screens for all Apple devices, ensuring your tech looks, and works as good as new.
Battery Replacement
Are you experiencing poor battery life? Our team can replace old, worn-out batteries with high-quality replacements to keep your device running smoother, for longer.
Logic Board Repair
The logic board is the heart of your device. Our Apple certified technicians can diagnose and repair any issues with the logic board. Restoring functionality, without replacing the entire machine.
Liquid Damage Repair
If your device has come into contact with liquid, our specialists may be able to perform liquid damage repairs to restore your device to working order. We use advanced techniques to clean and repair internal components.
Software Resets
Everyone gets caught up in software issues from time to time. If you need a reset, or help getting your device back to it's peak performance, our Apple certified technicians can help you out.
Other Repairs
We also offer a variety of additional repair services, whatever your machine needs, we'll have you covered. If you're not sure what you might need, please contact us for a consultation.
How it works
Request Your Repair
Fill out our online form to request a repair. Provide details about the issue with your device, and we'll get back to you promptly.
Ship Your Device
Carefully package your device to keep it protected and safe in transit. We reccomend using the retail box your device was purchased with. All of our shipping is fully insured, for your peace of mind.
We Repair & Test
Once we receice your device, our skilled technicians will diagnose the issue and perform the necessary repairs. We thoroughly test the device to ensure it is functioning correctly before sending it back.
We Return Your Device
Your repaired device will be shipped back to you quickly and securely. You'll receive tracking information so you can monitor its journey home.
Shipping & Payment
We want to make sending your device to us as simple and stress-free as possible. here's how our shipping and payment process works:
Fully Insured Shipping
Your device is important to us, which is why all shipments are covered by our fully insured courier service. This means that your device is protected during transit, up to a value of £5000.
Your device is important to us, which is why all shipments are covered by our fully insured courier service. This means that your device is protected during transit, up to a value of €5000.
Shipping Fee
There is a shipping fee of just £40, which covers all costs for shipping your device to our dedicated repair center, and back to you.
There is a shipping fee of just €40, which covers all costs for shipping your device to our dedicated repair center, and back to you.
Easy Shipping Process
Once we have your repair request, we'll send you a shipping label via email. All you need to do is:
- Print the shipping label.
- Carefully pack your device - using the original packaging is the best option!
- Drop off your package at your local DPD drop-off location
Packing Tips
To keep your device safe, make sure it's securely wrapped. This will help protect it from any bumps in transit.
Repair Quotes
If your device isn't covered under warranty, don't worry! After we evaluate it, we will provide you with a quote for the necessary repairs. You can easily view this quote through our dedicated repair portal.
Need Help?
If you have any questions or need assistance during the process, please feel free to reach out to us. We're here to help!
1. Repair Turnaround: Repair times may vary depending on the issue and part availability. We strive to complete repairs within the estimated time frame, but are not liable for delays.
2. Data loss: While we take precautions to protect your data, there is a risk of data loss during repair. Users are encouraged to back up their device prior to sending them for repair. Information on how to back up your device can be found in our service pages.
3. Damage Waiver: If a device is sent to us with pre-existing damage, we are not liable for any additional damage that may occur during transit or the repair process.
4. Payment: All repairs completed ourside of warranty coverage must be paid for in full before devices are shipped back to customers. Payment must be made through the methods specified above.
5. Warranty: Once you device has been evaluated, we will decide the warranty coverage. Anything not covered under warranty will be quoted for and the repair will go on hold until the quote has been paid, or declined.
6. Shipping Fee: All shipments will be subject to a shipping fee of £40. This will be quoted to you during the repair process.
6. Shipping Fee: All shipments will be subject to a shipping fee of €40. This will be quoted to you during the repair process.
7. Diagnostics Fee: If you decide not to proceed with a quoted repair, you will be subject to pay for diagnostics and shipping fees.
8. Ownership of Dvice: If no payment is recieved for diagnostics and shipping fee withing 30 days, we have the right to take ownership of your device.
9. Modification of Terms: We reserve the right to modify these terms and conditions at any time, without prior notice. Changes will be made effective immediately upon posting on our website. Full terms and conditions can be found here.
Inspire, Educate and Enable.
Get ready for your repair
Backup your device
Make a backup beforehand. Whilst we always handle your data with the utmost care, Select cannot be held liable for loss of data. Find out how to backup your data using the links below:
Find my Device
Turn off the Find My feature. If this is still active, then no service or repairs can be performed on your device.
Find out how
Passwords
Make sure you still know or have all your necessary login details at hand. Some details may be needed to complete diagnostics, plus it'll help you set things up again after the repair if you need to.
Proof of purchase
If your device was not purchased from Select but is still under Apples warranty, we may need the original proof of purchase to be able to carry out the repair smoothly.
Remove Accessories
Make sure you remove any accessories from your device. It's unlikely to happen, but we wouldn't want to risk losing something irreplaceable.
