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Apple-certified service and support

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24/7 priority access to technical support

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Coverage for unlimited incidents of accidental damage protection and up to two incidents of theft or loss every 12 months

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Battery service

Hardware coverage:

  • Your iPhone
  • battery
  • Included USB-C to Lightning cable
  • Unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months,² each subject to a service fee or deductible of €xx for screen or back glass damage,³ €xx for other accidental damage, or €xx for theft or loss, plus applicable tax
  • Unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months,² each subject to a service fee or deductible of £xx for screen or back glass damage,³ £xx for other accidental damage, or £xx for theft or loss, plus applicable tax

Software support:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded iPhone apps
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Same-day Service

Get same-day service in most major metropolitan areas worldwide.

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Carry-in repair

Take your iPhone to an Apple Store or Apple Authorized Service Provider.

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Express Replacement Service

Apple can send a replacement device so you don’t have to wait for your repair.

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Mail-in repair

Mail in your iPhone using a prepaid shipping box provided by Apple.

AppleCare+:

  • AppleCare+ for iPhone includes unlimited incidents of accidental damage protection.
  • Fees at a glance
  • Screen or back glass damage: €39*
  • Screen or back glass damage: £39*
  • Other accidental damage: €99*
  • Other accidental damage: £99*

AppleCare+ with Theft and Loss:

  • Get everything included in AppleCare+ plus up to two incidents of theft or loss coverage every 12 months.
  • Fees at a glance
  • Screen or back glass damage: €39*
  • Screen or back glass damage: £39*
  • Other accidental damage: €99*
  • Other accidental damage: £99*
  • Theft or loss: €149*
  • Theft or loss: £149*

Buy Now:

Add AppleCare+ or AppleCare+ with Theft and Loss when you purchase an iPhone online or in the store.

Add to your iPhone purchase

Buy Later:

Add AppleCare+ or AppleCare+ with Theft and Loss within 60 days of your iPhone purchase online at mysupport.apple.com, on your iPhone, or at an Apple Store.

Buy AppleCare+ via your Apple account online